Terms & Conditions

Introduction

Application: These Terms of Use (“ToU“) govern your access to and use of the website (https://mtcewaste.com/), along with its application and related services (“Services/Website“), operated by MTC E-Waste Recycling Pvt. Ltd. (“MERPL/the Company”). By accessing, browsing, or downloading any content from the Website, you agree to be bound by these ToU. If you do not agree to these terms, you must not access or use the Website. 

Individual and Organizational Use: If you are an individual, you confirm that you are at least 18 years of age, or of legal age in your jurisdiction if higher than 18, to enter into this agreement. You further confirm that you have the legal capacity to enter into binding contracts. If you are using the Website on behalf of a corporation, partnership, or any other entity, you represent and warrant that you have the legal authority to bind that organization to these ToU. References to “you” and “your” apply to both the individual user and the organization they represent.

Prohibited Activities: Scraping, harvesting, or extracting data or content from this Website is strictly prohibited. The Company reserves the right to take legal action against any unauthorized activities, including but not limited to scraping.

Additional Terms: These ToU, together with any additional terms, policies, or agreements posted on the Website or provided in connection with the Company’s Services, constitute the entire agreement between you and the Company. Copies of such documents may be requested by contacting the Company with a detailed written request.

Acceptance: By using the Website, you acknowledge that you have read, understood, and agree to these ToU, as well as all applicable laws and regulations.

Modification of Terms: The Company reserves the right, at its sole discretion, to modify or remove any part of these ToU at any time without prior notice. Such modifications shall take effect immediately upon being updated on the Website. Continued use of the Website/Services after any changes, whether explicitly noted on the Website or not, constitutes your acceptance of the revised ToU. We strongly recommend reviewing these ToU regularly. If you do not agree to the revised terms, you must discontinue use of the Website.

Website Content

• These ToU apply to the Website and any other Services operated by the Company or its authorized partners, collectively referred to as the “Company Sites/Services.” The Company Sites may be managed by the Company’s subsidiaries, parent company, or authorized partners as confirmed by the Company in writing. Certain Services may be subject to additional or different terms of use. By accessing any Services, you agree to be bound by the terms applicable to that specific Service, in addition to these ToU.
• All content on the Website and Services, including but not limited to text, images, graphics, logos, videos, and downloadable materials, is provided for informational purposes only. The Company makes no representations or warranties regarding the accuracy, completeness, or reliability of any content available on the Website, including the content of third-party links. 
• Any commercial decisions, transactions, or engagements shall be based solely on a separate written arrangement or agreement with the Company, and not on the informational content provided on the Website. However, where any prices are displayed on the Website, you acknowledge and agree that such prices shall apply to the corresponding products or services, unless otherwise expressly stated by the Company. 
• The Company reserves the right to modify, update, or remove any content, materials, or links on the Website at any time without prior notice. 
• Your use of the Website and its content is entirely at your own risk. The Company shall not be held liable for any errors or omissions in the content, or for the availability, accuracy, or reliability of such content.

Use of Website

• You may use the Website solely for lawful purposes and in a manner that does not infringe upon the rights of others, disrupt the Website, or violate applicable laws or regulations.
• You agree not to, directly or indirectly: 

• Use the Website for any unlawful or unauthorized purpose. 
• Disrupt, interfere with, or impair the Website’s functionality, security, or availability. 
• Attempt to gain unauthorized access to the Website, its systems, servers, or networks. 
• Upload or distribute harmful code, viruses, or malware. 
• Collect, scrape, or misuse data or content without the Company’s prior written consent. 
• Impersonate others, misrepresent your identity, or use the Website to mislead or defraud.
• Engage in any such activity that the Company reasonably deems inappropriate or harmful to the Website or its users.

Purpose of the Website

Scope of Service: 

The Website facilitates information-sharing and lead generation for services including:

• E-waste recycling, plastic recycling, battery recycling, ELV scrapping, demolition, and allied solutions. 
• Future services such as traceability, carbon credits, environmental credits, consultancy services, turnkey projects, digital platforms, alloy manufacturing, and other allied solutions in waste management and the circular economy.  

• The Company does not facilitate, monitor, or mediate transactions or interactions between users. Accordingly, the Company is not responsible for any disputes, misunderstandings, or conflicts that may arise between parties. Users acknowledge and accept full responsibility for their own interactions, dealings, and agreements with other users or third parties. 
• The materials on the Website are provided solely for informational purposes and shall not be construed as a commercial offer, license, or the basis for any advisory, fiduciary, or professional relationship between you and the Company. The information provided is not a substitute for independent investigation or due diligence. The Website’s content may not be used for commercial purposes, or in any way that develops, exploits, or infringes upon the Company’s businesses, intellectual property, or competitive position. 
• The Company does not guarantee the availability, pricing, specifications, or timelines of any services or solutions mentioned on the Website. Any reliance on such information is at your sole risk and must be independently verified through a formal written agreement with the Company.

Account Obligations 

• Before using the Website/Services, you are required to read these ToU carefully. By using the Website, you confirm that you have read, understood, and agreed to comply with all applicable Company policies. 
• At any time in the future, the Company may require you to register and become a member to access certain Services. Upon registration, you acknowledge and agree that you have entered into a binding contract with the Company and accepted these ToU, which shall govern your continued use of the Website.
• You are responsible for maintaining the confidentiality of your display name, username, password, and any other account credentials (if, and as and when applicable). You are fully accountable for all activities conducted under your account. You agree to: 

• Provide accurate, current, and complete information as requested during registration or use of the Website. 
• Promptly update such information to keep it accurate, current, and complete. If you provide information that is false, inaccurate, outdated, or incomplete, or if the Company has reasonable grounds to suspect such information, the Company reserves the right to suspend, terminate, or restrict your access to the Website indefinitely. Such actions may also result in civil and/or criminal liability.

• You agree to indemnify and hold harmless MERPL, its affiliates, officers, employees, and partners from any claims, damages, losses, liabilities, or expenses arising from any false, defamatory, libelous, obscene, fraudulent, or otherwise unlawful or objectionable content you post or transmit through the Website.
• To maintain a safe and compliant environment, the Company may monitor and moderate user content and may remove any material that appears to violate these ToU or applicable laws.

User Obligations 

As a condition of using the Website and Services, you agree to: 

• Provide accurate, current, and lawful information at all times. 
• Refrain from misusing the Website, including but not limited to activities involving fraud, hacking, spamming, or unauthorized data scraping. 
• Not upload, transmit, or share any harmful, defamatory, obscene, fraudulent, or otherwise unlawful content. 
• Authorize MERPL to contact you through phone, email, SMS, WhatsApp, or any other communication channels for purposes related to its Services.

Links to Third-Party Websites

• This Website may contain links to third-party websites. Such links are provided solely for your convenience and do not constitute or imply any endorsement, approval, or sponsorship by the Company, even where such sites display MERPL’s name, logo, or branding. These third-party sites are outside the Company’s control, and the Company shall not be responsible or liable for the content, availability, privacy practices, or terms of use of any linked site.
• Access to third-party sites is at your own risk. You are solely responsible for taking necessary precautions to protect your systems against viruses, malware, worms, or other harmful code that may be present on such websites. You are also responsible for reviewing and complying with the terms of use and privacy policies applicable to those third-party sites. 
• You acknowledge and agree that framing, mirroring, or employing similar processes to reproduce or exploit the Website (in whole or in part) is strictly prohibited without the Company’s prior written consent. 
• The Company expressly disclaims any responsibility or liability for any transactions, losses, damages, or disputes that may arise from your access to or use of third-party websites, products, or services. All such dealings are solely between you and the applicable third party.

Software

• Any software or services made available for operating this Website and/or for downloading materials from it (the “Software”) are the copyrighted works of the Company and/or its affiliates. The Company grants you a limited, non-exclusive, non-transferable, and revocable license to use the Software solely for the purpose of accessing and using the Website and/or downloading materials as permitted under these ToU. 
• You agree not to: 

• Copy, modify, reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software. 
• Distribute, resell, sublicense, or otherwise commercially exploit the Software. 
• Use the Software for any purpose other than lawful access to and use of the Website as intended. 

• All rights not expressly granted herein are reserved by the Company and/or its affiliates.

Intellectual Property Rights

• All intellectual property on the Website, including but not limited to trademarks, logos, copyrights, design rights, and sui generis database rights, is the exclusive property of the Company or its licensors. You may not use, reproduce, distribute, or exploit any content from the Website without the Company’s prior written permission.
• All materials on the Website, including text, data, graphics, images, sounds, videos, logos, icons, and HTML code, are protected under applicable intellectual property laws and remain the property of the Company or third parties.
• You may copy, download, and print materials from the Website for personal and non-commercial purposes only, provided that you do not modify such materials and that you include the Company’s brand name on all copies. Any such use must comply with the laws of India, under the jurisdiction of Mumbai, Maharashtra.
• You must not alter, edit, or otherwise modify any material copied, downloaded, or printed from the Website. Any other use of the Website’s content without the Company’s prior written authorization is strictly prohibited. Non-compliance may constitute infringement, counterfeiting, and/or unfair competition, potentially resulting in civil and/or criminal liability.
• A list of the Company’s registered trademarks, logos, and other copyrighted materials is available at the Company’s corporate office. All other trademarks appearing on the Website that are not owned by the Company belong to their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company. Specific authorization is required to use any trademarks owned by the Company or third parties.

Content Disclaimer 

• Blogs, articles, posts, and publications available on the Website are provided strictly on an “as-is” basis and are intended for general informational purposes only. They do not constitute legal, financial, technical, or professional advice. 
• The views and opinions expressed in blogs, articles, posts, or publications are solely those of the individual authors and do not necessarily reflect the views, policies, or official position of the Company or its affiliates. 
• The Company disclaims all liability for any reliance placed on such content. Users are strongly advised to seek independent professional advice before acting upon any such information. 
• The Company reserves the right to monitor, review, update, modify, or remove blogs, articles, posts, or publications at any time without prior notice.

Posting Content by Users on the Website

• Certain sections or services of the Website may allow users to post, submit, or edit content using the tools provided. Some of these services may require registration and/or payment. In such cases, the Company is not the author of the content; contributions may be made by anonymous, registered, or paid users.
• Content provided or posted by third parties is the sole responsibility of the party who contributed it. Neither the Company nor any of its affiliates, directors, officers, or employees has entered into a sales, agency, or partnership relationship with any third party by virtue of displaying such content. The Company does not guarantee the accuracy, legality, appropriateness, or truthfulness of third-party content and shall not be liable for any damages or losses incurred as a result of reliance on such content.
• The Company is not responsible for the actions or conduct of users on the Website and disclaims liability for any damages arising from such conduct.
• The Company reserves the right, at its sole discretion, to monitor, review, edit, refuse, or remove any user-generated or third-party content posted on the Website that it deems inappropriate, unlawful, offensive, misleading, or otherwise in violation of these Terms of Use. The Company is not obligated to monitor all content but retains the authority to take such actions to protect its interests and comply with applicable laws.

User Content Guidelines

Content posted on the Website by users must not:

• Contain fraudulent information, make false or misleading offers, involve the sale or attempted sale of counterfeit, stolen, or prohibited items, or promote illegal activities. 
• Be part of any scheme intended to defraud, mislead, or deceive other users, or serve any unlawful purpose. 
• Infringe upon the rights of third parties, including but not limited to copyrights, patents, trademarks, trade secrets, publicity rights, privacy rights, or any other intellectual property or proprietary rights. 
• Violate any applicable laws, statutes, ordinances, or regulations, including but not limited to export control, consumer protection, unfair competition, anti-discrimination, or false advertising laws. 
• Be defamatory, libelous, threatening, abusive, harassing, obscene, or otherwise objectionable. 
• Contain unauthorized advertising, promotional materials, spam, chain letters, pyramid schemes, or any other form of solicitation, or encourage conduct that could constitute a criminal offense or give rise to civil liability. 
• Include any viruses, worms, Trojan horses, malicious code, or other harmful software designed to damage, disrupt, intercept, or expropriate any system, data, or personal information. 
• Link directly or indirectly to, or describe, goods, services, or content that are prohibited under applicable laws. 

• The Company reserves the right, at its sole discretion, to remove, restrict, or disable access to any content it deems inappropriate, harmful, or inconsistent with these Terms of Use, even if such content is not expressly prohibited under the guidelines above.

E-Mail Abuse & Threat Policy

• We prioritize professional, respectful, and courteous communication between users, especially through private channels like email. While we do not regulate private communications such as email exchanges, we take certain types of misuse or abuse very seriously.
• Below are the instances of e-mail abuse that are not tolerated on our Website:

• Users are strictly prohibited from sending emails that contain explicit threats of bodily harm or violence. We do not permit any form of communication that threatens or endangers another individual.
• Our communication tools are designed to facilitate legitimate business interactions. Any misuse of these tools, including manipulation or exploitation of the system, is subject to investigation and potential disciplinary action.
• The Company will never request sensitive information (such as passwords, payment details, etc.) via email. If you receive any suspicious or spoof emails claiming to be from the Company, we urge you to report them immediately through our “Contact Us” page.
• Our Website strictly prohibits users from sending unsolicited commercial emails (spam) to other users. Spamming is not only disruptive but also violates the acceptable use of our system. Users found sending unsolicited commercial messages will face disciplinary action.

Reporting E-mail Abuse

If you encounter any form of e-mail abuse or violations of this policy, we encourage you to report the incident immediately. The Company is committed to investigating and addressing any issues swiftly to maintain a safe and respectful environment for all users.

Social Media Policy

•  You agree to use our social media accounts in a respectful, responsible, and ethical manner. Your use of our social media platforms is subject to the terms of service, privacy policies, and other guidelines of those platforms.
•  You agree not to: 

• Harass or abuse others: Engage in any form of harassment, abuse, threats, or intimidation.
• Post harmful content: Share content that is hateful, discriminatory, offensive, or harmful to others.
• Violate laws: Engage in any illegal or unauthorized activity.
• Spam: Send unsolicited messages or spam.
• Violate intellectual property: Infringe on the intellectual property rights of others.
• Promote harmful or illegal activities: Encourage or promote harmful or illegal activities.
• Misrepresent yourself: Impersonate another person or entity.

• While we may share or link to external content on our social media platforms, we do not endorse, control, or guarantee the accuracy, completeness, or reliability of such content. You are responsible for assessing the credibility and relevance of any external content you encounter.
• Your use of our social media platforms may involve the collection and processing of your personal information. Please refer to the privacy policies of the respective platforms for details on how your data is collected, used, and protected.
• Any copyrighted or intellectual property content shared on our social media platforms is subject to the applicable copyright and intellectual property laws. We do not claim ownership of any content shared by others on our social media pages.
•  We are not responsible for the actions, content, or privacy practices of the social media platforms we link to. We disclaim any liability for any damages or losses arising from your use of or reliance on any content or information found on our social media platforms.
•  We reserve the right to remove any content that violates these guidelines on our social media platforms and to suspend or terminate your access to our accounts if you repeatedly violate these rules. We may also cooperate with law enforcement authorities in investigating any illegal activity. 

Disclaimers and Limitation of Liability

• The Website, its services, and all related materials are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory. While the Company strives to provide reliable, accurate, and timely information, we make no representations or warranties regarding the completeness, suitability, reliability, or up-to-dateness of the content. Information may contain typographical or technical errors, and the Company reserves the right to modify, update, or remove content at any time without notice. 
• The Company does not guarantee specific outcomes or results from the use of the Website, its tools, or its materials. Business projections, reports, analytics, or digital tools are provided strictly for informational and guidance purposes only and shall not be construed as guarantees, warranties, or binding commitments. Nothing contained on the Website alters or supersedes any warranties that may be provided under a separate written agreement with the Company. 
• You are solely responsible for your use of the Website and any reliance on its content, and you must comply with all applicable laws and regulations. Your use of the Website is entirely at your own risk.
• To the fullest extent permitted by law, the Company, its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Website, its services, or any linked third-party sites. This includes, without limitation: Loss of use, data, or profits; Business interruptions or work stoppages; Loss of goodwill, reputation, or anticipated savings; Security breaches, viruses, or cyberattacks; System failures, errors, or malfunctions.
• This limitation applies regardless of the form of action, whether based on contract, negligence, tort, strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages. 
• The Company may host, display, or allow third-party content, comments, or contributions on the Website. We are not responsible or liable for any such third-party materials. 
• While the Company endeavours to maintain accuracy and timeliness, we make no guarantee that access will be uninterrupted, error-free, secure, or free of harmful components. It is your sole responsibility to verify any information before relying on it.

Indemnification

• By using the Website, you agree to indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, owners, officers, directors, agents, and employees from and against any and all claims, damages, liabilities, losses, expenses (including reasonable attorneys’ fees), or penalties arising out of or related to: 

• Your use of the Services, or any violation of these Terms of Use, the Privacy Policy, or any other applicable policies; 
• Any content, data, or material you upload, post, submit, or transmit through the Website, including but not limited to activities such as creating an account or making bookings; 
• Your breach of any third-party rights, including but not limited to intellectual property rights, privacy rights, or contractual obligations; 
• Your violation of any applicable laws, regulations, or rules in connection with your use of the Services; 
• Any unauthorized, negligent, or improper use of the Website by you or by any person accessing the Website using your account or credentials; 
• Your reliance on Website content without independently verifying its accuracy, completeness, or suitability. 

• This indemnification obligation will survive your use of the Services and any termination of these Terms.

Marketing & Communication 

• By submitting your personal data through the Website or any of our services, you expressly consent to being contacted by the Company, its affiliates, or authorized third-party service providers via phone, SMS, email, WhatsApp, or other communication channels, for purposes including but not limited to: 

• Service updates and transactional notifications; 
• Marketing, promotional, and informational campaigns; 
• Outbound calls and messages for lead generation and business development.

• You may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions provided in such communications or by writing to info@merpl.in.  Upon receipt of such a request, the Company will take reasonable steps to remove your contact details from the relevant marketing databases, in compliance with applicable law. Please note, however, that you may still receive service-related and transactional communications necessary for the operation of your account or the provision of our services.
• All communications shall be conducted in accordance with applicable data protection and telecommunication regulations. The Company will not sell your personal contact information to third parties for marketing purposes without your explicit consent.

Data Privacy and Compliance 

• The Company recognizes that the establishment of trust and the protection of privacy are fundamental to the continued growth of the Internet. We further believe that the responsible collection, use, and transfer of information contribute to the advancement of the Internet and electronic commerce, provided that such information is handled in a fair, transparent, and accountable manner. 
• The Company is committed to safeguarding your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, store, and protect your personal data. All personal data will be processed in accordance with the Privacy Policy and in compliance with all applicable data protection laws. 

The Company shall comply with all relevant regulatory and legal obligations under applicable laws, including but not limited to the Central Pollution Control Board (CPCB), Ministry of Road Transport and Highways (MoRTH), Carbon Border Adjustment Mechanism (CBAM), Extended Producer Responsibility (EPR), and Data Privacy laws, as amended from time to time.

Future Business Models 

• Users acknowledge and agree that the Company may expand, diversify, or evolve its business offerings in the future. Such expansion may include, but is not limited to: 

• Carbon credit and sustainability trading platforms; 
• Digital marketplaces; 
• Consultancy and advisory services; 
• Traceability and transparency platforms; 
• Research & Development collaborations with academic, governmental, or industry partners; 
• Cross-border and global sustainability services. 

• Unless otherwise specified, these Terms of Use will automatically apply to any such future business models, platforms, or services offered by the Company. Where additional or service-specific terms are introduced, those terms shall supplement these Terms of Use, and in case of conflict, the service-specific terms shall prevail.

Severability

If any term in these ToU is held to be invalid, illegal, or unenforceable for any reason, such invalidity, illegality, or unenforceability shall not affect the validity of any other provision of these Terms of Use. 

Waiver

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy. Any single or partial exercise of a right, power, or remedy shall not preclude any other or further exercise of that or any other right, power, or remedy. A waiver shall only be effective if it is expressly made in writing and signed by an authorized representative of the Company.

Governing Law and Jurisdiction

• These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India. 
• Any controversy, dispute, or claim arising out of or relating to these Terms of Use shall first be attempted to be resolved amicably between the parties. If such resolution is not possible within a reasonable period, the dispute shall be finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Mumbai, Maharashtra, India, and the proceedings shall be conducted in the English language. The arbitral award shall be final and binding on the parties. 

Termination

• The Company reserves the right to terminate, restrict, or suspend your access to the Website for any violation of these ToU, misuse of the Website, or other unlawful activity.
• We have the right to temporarily or permanently terminate account or use of any user for any of the following reasons but not limited to: 

• If we conclude that the user has provided any false information in connection with the member account to, or is engaged in fraudulent or illegal activities. 
• If the user utilizes the Website to send, spam messages or repeatedly publish the same product information.
• If the user impersonates or unlawfully uses another business’s, name to post information or conduct business of any form.
• If the user has any unauthorized access, use, modification, or control of the Website database, network or related services. 
• If the user obtains by any means, Website members, user name and/or password.

Maintenance and System Failures

While we take all reasonable efforts for data backup and business resumption, the user will be solely responsible for retaining back-up copies of all information, photographs and other materials furnished/submitted to the Website. We may also suspend the operation of the Website or any of the Services for support or technical upgradation, maintenance work, in order to update the content or for any other reason. Your use of the Website and any dispute arising out of such use is subject to the laws of India or other regulatory authority.

Amendments 

The Company reserves the right to update, modify, or amend these ToU at any time, to reflect changes in our practices, services, legal requirements, or business operations. Any updates will be posted on the Website with the “Last Updated” date indicated. Continued access to or use of the Website and Services following the posting of such updates constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Website and Services.

Contact Information

If you have any questions about these ToU, please contact us at:

• Address: MTC E-Waste Recycling Pvt. Ltd. (MERPL), 401–404, Navkar Commercial Complex, Opp. Andheri Court, Andheri East, Mumbai – 400 069
• Contact numbers: +91-22-67872900
• Email ID: info@merpl.in